How long will my order take?  ( 2 - 3 weeks)

Each item is handmade and made-to-order uniquely just for you to eliminate waste and be as environmentally friendly as possible, unless stated otherwise. Please allow around 2-3 weeks for production. Processing time adds an additional 1 week. Once your order is complete, allow 3-4 business days for shipping time. Once shipped, a tracking number will be provided to the email address associated with the order.

All sales are final if the item is on sale at a discount.

 

All orders come with tracking numbers.

 

 REFUNDS/EXCHANGES

To be eligible for a return, the item must be in its original condition: unworn or unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.

To initiate a return, please contact us at info.introverthuman@gmail.com  with your order number and the reason for the return or exchange request. Once we review your request and approve the return, we will provide detailed instructions on how to return the product.

Customers are responsible for following the return instructions, and upon receiving the returned item, we will process a refund for the original order for store credit. Please note that we do not offer exchanges. If you'd like a different size or item, you can place a new order after receiving the store credit :)

We have a 14 day return policy. This means that if you do not contact us within 14 days of receiving your order, we will be unable to process any return requests.

Introvert Human allows for refunds for store credit and again we do not offer exchanges. 

 

All sales are final once the clothing has been worn beyond the state of "trying on."

 

Please make sure you put your correct address and size. We will not update or change the address or size on your order. All items returned to us due to insufficient or incorrect addresses will be canceled, refunded, and placed back on the site minus the shipping expenses and fees.

 

We are not responsible for missing, stolen, lost or tampered packages.

 

How do I contact customer service?

Customer Service Contact - info.introverthuman@gmail.com

Please allow 24-48 Hours for Response